Psychotherapists & Counsellors

Jonathan is an experienced barrister who defends complaints made against members of the BACP and UKCP.

Having defended complaints against members of the British Association of Counselling and Psychotherapy (BACP) and the United Council for Psychotherapy (UKCP) Jonathan is an experienced advocate in this field. He can help navigate the challenging investigation and hearing processes at both of these non-statutory regulators.

BACP & UKCP complaints

Jonathan fully understands that whilst membership of these organisations is voluntary, maintaining a presence on their registers is vital. Being a member of a body that is accredited by the Professional Standards Authority (PSA) obviously brings with it some kudos and re-assurance to the public that the registered member is accountable amongst other things to proper standards of conduct. This in turn can be the difference between having a career or not. Accordingly Jonathan does not underestimate the professional and commercial benefits of membership.

“TWAM” complaints

It only takes one complaint to potentially ruin years of training and hard work. Complaints against counsellors and psychotherapists are often what us lawyers call “TWAM”complaints (“Their word against mine”). These types off complaints can be the simplest and at the same time the most difficult to defend. When a regulator is faced with a choice between two different accounts and has a primary function to protect the public, it is not difficult to see how many of these TWAM cases end.

This is where an experienced barrister with 23 years experience cross-examining witnesses comes into play. It is also where thorough preparation and good advice can change an outcome. Jonathan prides himself on being able to read a room and knowing when to adopt different adversarial styles. If you are facing a complaint where there is a direct factual dispute, get a good advocate on your side.

If you are a registered psychotherapist or counsellor and are a facing a complaint against you at the BACP or UKCP please contact Jonathan for a free telephone consultation on 020 7526 4825 or send an email to